Search Knowledge Base Articles

  • Pupsai Registration

    22/12/2019 3:26 PM
    Let's get you ready for MORE customers and MORE help with Pupsai. There are three (3) ways to register for Pupsai from https://pupsai.com/register: Usin...

  • Login to Pupsai

    23/12/2019 7:45 PM
    Let's get you ready for MORE customers and MORE help with Pupsai. There are three (3) ways to login to your account after you have registered. Please refer to ...

  • Reset Password

    23/12/2019 7:57 PM
    Let's get you ready for MORE customers and MORE help with Pupsai. If you have forgotten your password to login to your account, don't worry. Below are a few easy steps to get you a new set of credentials.To...

  • Team Setup

    23/12/2019 8:51 PM
    Pupsai is team driven to ensure you get MORE customers and MORE help. To get started, ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Inventory Setup - Pupsai Local

    30/12/2019 7:30 PM
    Let's get you one step closer to getting MORE customers and MORE help!Pupsai can automate the creation of marketing campaigns, and upsell your products during conversations with customers if you allow access to your products, servic...

  • Inventory Setup - Shopify

    30/12/2019 8:19 PM
    Let's get you one step closer to getting MORE customers and MORE help!Pupsai can automate the creation of marketing campaigns, and upsell your products during conversations with customers if you allow access to your products, servic...

  • Inventory Setup - WooCommerce by Wordpress

    30/12/2019 8:27 PM
    Let's get you one step closer to getting MORE customers and MORE help!Pupsai can automate the creation of marketing campaigns, and upsell your products during conversations with customers if you allow access to your products, servic...

  • Subscribing to Pupsai

    30/12/2019 8:38 PM
    Subcribe to enjoy all the great features Pupsai has to offer you in getting MORE customers and MORE help.To get started, ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • View Inventory

    30/12/2019 9:54 PM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • What is a Team?

    01/01/2020 8:25 PM
    Teams are an amazing way to organize all the aspects related to different brands. The brand of your organization or online store is what your customers will interact with on each engagement. You have the opportunity to create as many teams as you ...

  • Welcome to Pupsai

    02/01/2020 7:12 PM
    What is Pupsai All About?...

  • View Chat History

    02/01/2020 8:34 PM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Viewing Chat Analytics on the Dashboard

    02/01/2020 10:08 PM
    Let's get you one step closer to getting MORE customers and MORE help! To get started, ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Connecting a Message Channel to Receive Messages from your Customers

    03/01/2020 6:20 PM
    Message Channels allow you to offer customer service through chats on platforms such as: your Website(s), Facebook Pages, Instagram and Twitter Accounts. So Let's get you one step closer to getting MORE customers and MORE help! ...

  • Managing FAQs to Better Answer Customer's Frequently Asked Questions

    03/01/2020 6:23 PM
    Let's get you one step closer to getting MORE customers and MORE help, by add your own Frequently Asked Questions (FAQs). Things that you think Pupsai should know or just a little humour to better train Pupsai for your team. Pupsai will use you...

  • Engagement Analytics Reports

    03/01/2020 6:24 PM
    Let's get you one step closer to getting MORE customers and MORE help! With Engagement Analytics Reports, you will be able to see everything that's happening on ALL your platforms. You can also customize what you want to see on your repor...

  • Managing Canned Messages

    03/01/2020 9:41 PM
    Canned Messages help you and your team to re-use fre...

  • Automating Product Campaigns

    03/01/2020 6:27 PM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Adding a Product

    04/01/2020 10:15 AM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Adding A Campaign Platform

    03/01/2020 9:59 PM
    Platforms allow you to promote your services and products directly where your customers engage you. The types of platforms Pupsai currently support are: F...

  • Scheduling Campaigns not Affiliated to a Product

    04/01/2020 10:41 AM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Scheduling Campaigns Affiliated to a Product

    04/01/2020 10:54 AM
    Let's get you one step closer to getting MORE customers and MORE help! To get started: Ensure you are logged in to your Pupsai account. For help logging in, refer to ...

  • Accessing the Code and Customizing the Pupsai Web Widget

    04/01/2020 11:10 AM
    You may copy and paste the widget code on your website, wordpress and Shopify to have the Pupsai Widget there. Where there's Pupsai, there are happier and more customers! To get started: Ensure you ar...